ITOM – Service Mapping

Gain visibility into the IT infrastructure that makes up your business services. Accurate service maps use traffic‑based discovery and infrastructure information in the ServiceNow® Configuration Management Database (CMDB) to show the mix and relationship of applications, IT components, and cloud services. Faster than manual approaches, get guidance through the process of mapping multiple services in parallel. Maps are automatically updated as changes occur across applications, infrastructure, and cloud services for a service‑aware view to increase the availability of business services.

cs transalta ITOM Service Mapping
cs transalta ITOM Service Mapping
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