ITOM – Event Management

Reduce event noise generated by monitoring tools by using predictive intelligence, such as machine‑learning techniques, to correlate events and produce actionable alerts and incidents. Find the root cause of IT operations issues much faster and reduce Mean Time to Repair (MTTR), when used with Service Mapping and Operational Intelligence. Get a single pane of glass with the Operator Workspace to view service performance at scale, see related alerts, and drill‑down to solve issues. 

Key benefits:

  • Increase value from existing tools by consolidating events captured with different infrastructure monitoring tools and integrating them with out-of-the-box connectors
  • Understand the root cause by transforming infrastructure events into actionable alerts and incidents using advanced machine learning techniques
  • Improve service availability by proactively eliminating service outages and resolve critical issues by triggering IT processes and automated remediation options
ds event management
ds event management
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